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Moving Out of Lockdown: What to Expect
As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.
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July 27th 2023
Complaint Focus: Goods & Services
Recently, the OCCS published our latest insights report which quantifies and reviews all of the work that has been carried out by the OCCS. The Annual Report explores the various complaint types and work that…READ MORE -
July 27th 2023
The Right to a Refund
With the cost of living crises affecting many across the country recent reports have been arriving at the OCCS in regards to refunds for spectacles. In today's blog, we outline your consumer rights into whether…READ MORE -
July 5th 2023
Mediation and the New Normal
In today’s article, we share our latest report “Mediation and the New Normal” which reflects on the past 12 months - 2022 - 2023. In the report, we detail and offer an overview of the…READ MORE -
July 4th 2023
Alcohol Awareness Week 2023
Alcohol Awareness Week runs from 3-9 July and is a UK-wide campaign that is organised by Alcohol Change UK which raises awareness about the potentially damaging effects of drinking too much. In this article, we…READ MORE -
June 12th 2023
Managing Stress When it Occurs
Saturday witnessed Global Wellness Day which was founded in 2012 and was the first global campaign to look at the overall concept of wellness. A big focus of the day looks into how we can…READ MORE -
June 12th 2023
Registration with the GOC - Why is it Important?
Today’s article is a result of the ongoing support and collaboration between the OCCS and the GOC where we have assisted in attempting to demystify the FtP process and share learnings from some of the…READ MORE -
May 31st 2023
Mytopia Guide
In today's article we share the Mytopia Management Guide created by OT. It is estimated that 1 in 3 people in the UK suffer from Mytopia. Commonly referred to as "Short-sightedness" the condition can cause…READ MORE -
May 2nd 2023
Mental Health Week 2023
The 15th - 21st of May is Mental Health Week 2023. The week provides a safe space for us all to think about mental health, tackle stigma, and find out how we can create a…READ MORE -
May 2nd 2023
How Nockolds and OCCS Helped a Regulator to Achieve the Most Challenging KPI
The 2021/22 annual performance of the General Optical Council (GOC) by the Professional Services Authority (PSA) reveals that the GOC has now become only the third healthcare regulator to pass all 18 standards of good…READ MORE -
April 3rd 2023
Managing Stress When It Occurs
You do not need to suffer alone with stress at work, we share a few ideas that you can try to help you manage: Understand more about stress. Recognising the signs of stress and learning…READ MORE -
April 3rd 2023
Healthy Eyes for World Health Month
Need you know that World Health Day is celebrated in April? Held on the 7th of April each year, it is the term for an annual day dedicated to promoting the benefits of good health…READ MORE