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Moving Out of Lockdown: What to Expect
As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.
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July 2nd 2024
What Optical Professionals Can Learn from the OCCS Annual Report 2023-24
The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…READ MORE -
July 2nd 2024
Trends and Insights from the Latest OCCS Annual Report
The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 highlights several significant trends that provide valuable insights into the state of the optical sector and consumer experiences over the past year. Here are the…READ MORE -
June 26th 2024
Optical Consumer Complaints Service (OCCS) Annual Report 2023-24 Highlights Growth and Innovation
The Optical Consumer Complaints Service (OCCS) has published its Annual Report for 2023-24, revealing a year marked by significant achievements and a continued commitment to excellence in complaint resolution within the optical sector.READ MORE -
June 21st 2024
How Digital Eye Strain and Blue Light can be Better Managed for Overall Eyecare
In the digital age, the prevalence of digital devices such as smartphones, tablets, and computers has significantly impacted our day-to-day lives. While these devices bring innumerable benefits and make everything that little bit more convenient,…READ MORE -
June 21st 2024
Discover How Sustainability is Driving Innovation in the Optical Sector in 2024
Lately, sustainability has emerged as a motivating force which is helping to reshape just about every sector, and the optical sector is no exception. As consumers become increasingly conscious of the environmental impact of their…READ MORE -
May 8th 2024
What are the Common Signs of Common Eye Conditions?
Common eye conditions span a wide range of disorders affecting the eyes and visual system, each presenting unique signs and symptoms. Recognising these signs is crucial for early detection, prompt treatment, and preservation of vision.…READ MORE -
May 7th 2024
What Does the Economic Forecast for 2024 Mean for Opticians and Clients?
The economic forecast for 2024 poses significant implications for opticians and their customers, as it shapes the environment in which they operate, make decisions, and deliver or access eye care services.READ MORE -
April 15th 2024
Understanding the Impact of Stress on Eye Health and Ways to Avoid It
In an increasingly busy world, stress has become an all but inevitable part of our daily lives. Whether it's work-related pressure, anxiety around finances or relationships, stress can manifest in various ways, affecting not only…READ MORE -
March 19th 2024
Nockolds Continues Successful OCCS Partnership Following Competitive Pitch
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March 5th 2024
Top 5 Strategies for Effectively Managing Complaints
Much as it might not be desirable, in healthcare, handling complaints is an inevitable part of business. Whilst inevitable, research and experience has taught us that if they are managed effectively, complaints can be resolved…READ MORE -
March 5th 2024
Glaucoma: Answering the Most Popular Questions
Glaucoma, often referred to as the "silent thief of sight," is a progressive eye condition that can lead to irreversible vision loss if left untreated. As one of the leading causes of blindness worldwide, it's…READ MORE -
February 7th 2024
Bringing the Benefits of Mediation to Everyday Life
Mediation is a process designed to facilitate communication and resolve conflicts amicably, allowing parties involved to find mutually acceptable solutions. While mediation is often associated with formal dispute resolution, the principles and behaviours learned during…READ MORE