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Moving Out of Lockdown: What to Expect
As the British government announces its path out of lockdown it is important to understand what to expect when visiting your optician.
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April 1st 2025
Paul Chapman-Hatchett has joined the OCCS as our New Clinical Advisor Following the Retirement of Richard Edwards
Paul founded a domiciliary optical practice based in the South East of England in 1995, which grew into a nationwide chain of franchised domiciliary practices. As CEO, Paul used his professional and personal skills to…READ MORE -
April 1st 2025
Taking My Prescription Elsewhere – What to Know
Once we have had our sight test and recommended to update those spectacles, what do we do? Do we stick with the testing optician or do we twist to an alternative, whether that be price…READ MORE -
April 1st 2025
Return of the Tested Patient/External Prescription Dispense – What to Do
In these tough economic times, it is not surprising more people are looking to save costs on all purchases, including optical care. Consumers have many reasons to take their prescription elsewhere, whether this be choice…READ MORE -
March 28th 2025
Richard Edwards – ‘The Special One’
Richard Edwards joined the OCCS team in 2014 when Nockolds was appointed to deliver the OCCS by the General Optical Council after a strategic introduction at Optrafair in London. Richard has been instrumental in developing…READ MORE -
March 4th 2025
Workplace Eye Wellness Month
Highlighting the need for eye health in all job settings, March welcomes Workplace Eye Wellness Month. Drawing attention to the different risks workers face.READ MORE -
March 4th 2025
Save Your Vision Month
Save Your Vision Month in March is a reminder to take a look at what you are doing to protect your eyesight. Here are 5 top tips for protecting your eyesight:READ MORE -
July 2nd 2024
What Optical Professionals Can Learn from the OCCS Annual Report 2023-24
The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…READ MORE -
July 2nd 2024
Trends and Insights from the Latest OCCS Annual Report
The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 highlights several significant trends that provide valuable insights into the state of the optical sector and consumer experiences over the past year. Here are the…READ MORE -
June 26th 2024
Optical Consumer Complaints Service (OCCS) Annual Report 2023-24 Highlights Growth and Innovation
The Optical Consumer Complaints Service (OCCS) has published its Annual Report for 2023-24, revealing a year marked by significant achievements and a continued commitment to excellence in complaint resolution within the optical sector.READ MORE -
June 21st 2024
How Digital Eye Strain and Blue Light can be Better Managed for Overall Eyecare
In the digital age, the prevalence of digital devices such as smartphones, tablets, and computers has significantly impacted our day-to-day lives. While these devices bring innumerable benefits and make everything that little bit more convenient,…READ MORE -
June 21st 2024
Discover How Sustainability is Driving Innovation in the Optical Sector in 2024
Lately, sustainability has emerged as a motivating force which is helping to reshape just about every sector, and the optical sector is no exception. As consumers become increasingly conscious of the environmental impact of their…READ MORE -
May 8th 2024
What are the Common Signs of Common Eye Conditions?
Common eye conditions span a wide range of disorders affecting the eyes and visual system, each presenting unique signs and symptoms. Recognising these signs is crucial for early detection, prompt treatment, and preservation of vision.…READ MORE