May 26th 2015

Richard Edwards Review New OCCS Service

“Like most people I was at best curious and at worst suspicious when, 12 months ago, the contract for OCCS was awarded to a law firm. Through a chance meeting – isn’t it always? – my curiosity led me to get involved in the work of OCCS and I have to say it has been a real pleasure to work with the team at Nockolds Solicitors.”

Read the full article on the FODO website here

July 2nd 2024

What Optical Professionals Can Learn from the OCCS Annual Report 2023-24

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…

July 2nd 2024

Trends and Insights from the Latest OCCS Annual Report

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 highlights several significant trends that provide valuable insights into the state of the optical sector and consumer experiences over the past year. Here are the…

June 26th 2024

Optical Consumer Complaints Service (OCCS) Annual Report 2023-24 Highlights Growth and Innovation

The Optical Consumer Complaints Service (OCCS) has published its Annual Report for 2023-24, revealing a year marked by significant achievements and a continued commitment to excellence in complaint resolution within the optical sector.