May 18th 2015

OCCS in the Press

Positive performance from OCCS says Optometry Today…

‘The Optical Consumer Complaints Service (OCCS) has posted positive results, resolving 98.4% of the complaints it has received to date, with high levels of user satisfaction. The findings of the service’s 2014–2016 activity were presented at a meeting of the General Optical Council (GOC) earlier this week (May 13), by head of the OCCS, Jennie Jones, and consultant, Richard Edwards.’

Read the full article here

March 4th 2025

Workplace Eye Wellness Month

Highlighting the need for eye health in all job settings, March welcomes Workplace Eye Wellness Month. Drawing attention to the different risks workers face.

March 4th 2025

Save Your Vision Month

Save Your Vision Month in March is a reminder to take a look at what you are doing to protect your eyesight. Here are 5 top tips for protecting your eyesight:

July 2nd 2024

What Optical Professionals Can Learn from the OCCS Annual Report 2023-24

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…