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June 2nd 2014

“Impressed” & “Highly recommended”…Some of the Feedback on OCCS

Since 1 April 2014, the Optical Consumer Complaints Service has been requesting feedback from consumers and optical professional.

Jennie Jones heads the service and commented: “The aim is to mediate a quick and fair resolution and I am pleased to hear that those coming to the service are impressed and feel we have helped. I am proud to hear that those using the service are ‘very satisfied’ and appreciate our quick communication by email and phone“.

March 4th 2025

Workplace Eye Wellness Month

Highlighting the need for eye health in all job settings, March welcomes Workplace Eye Wellness Month. Drawing attention to the different risks workers face.
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March 4th 2025

Save Your Vision Month

Save Your Vision Month in March is a reminder to take a look at what you are doing to protect your eyesight. Here are 5 top tips for protecting your eyesight:
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July 2nd 2024

What Optical Professionals Can Learn from the OCCS Annual Report 2023-24

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…
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