December 16th 2014

Do You Have a Question About your Optician or the Care You Have Received?

Our updated ‘Ask a Question’ section provides useful information from consumers (patients) and practitioners (opticians). Please click here to visit our FAQs.

If you have a question you would like to ask one of the OCCS team, please give us a call on 0344 800 5071 or email us.

July 2nd 2024

What Optical Professionals Can Learn from the OCCS Annual Report 2023-24

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…

July 2nd 2024

Trends and Insights from the Latest OCCS Annual Report

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 highlights several significant trends that provide valuable insights into the state of the optical sector and consumer experiences over the past year. Here are the…

June 26th 2024

Optical Consumer Complaints Service (OCCS) Annual Report 2023-24 Highlights Growth and Innovation

The Optical Consumer Complaints Service (OCCS) has published its Annual Report for 2023-24, revealing a year marked by significant achievements and a continued commitment to excellence in complaint resolution within the optical sector.