April 3rd 2016

Come Along to Meet the OCCS at Optrafair 2016

The OCCS team are looking forward to meeting with practitioners and stakeholders at this year’s Optrafair in Birmingham.

We are running workshop sessions on Saturday 9th and Sunday 10th April to help practitioners by:

Helping to see consumer complaints coming…prevention is better than cure!
Giving an overview of OCCS activity
Discussing the new Practice Standard 18 and impact of other new standards which came into effect on 1 April 2016

Click here to book on to one of our CET workshop sessions or contact OCCS

July 2nd 2024

What Optical Professionals Can Learn from the OCCS Annual Report 2023-24

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 provides valuable insights that optical professionals can leverage to improve service delivery and patient satisfaction. Here are key takeaways from the report that can inform…

July 2nd 2024

Trends and Insights from the Latest OCCS Annual Report

The Optical Consumer Complaints Service (OCCS) Annual Report for 2023-24 highlights several significant trends that provide valuable insights into the state of the optical sector and consumer experiences over the past year. Here are the…

June 26th 2024

Optical Consumer Complaints Service (OCCS) Annual Report 2023-24 Highlights Growth and Innovation

The Optical Consumer Complaints Service (OCCS) has published its Annual Report for 2023-24, revealing a year marked by significant achievements and a continued commitment to excellence in complaint resolution within the optical sector.